Shipping Policy
Last updated: October 9, 2026
Free shipping
All orders ship free. No minimum purchase required.
Processing time
Orders are processed within 1-3 business days. You’ll receive a confirmation email with tracking information once your order ships.
Estimated delivery times
- United States: 5-10 business days
- United Kingdom: 7-12 business days
- Canada: 7-14 business days
- Australia: 10-16 business days
- New Zealand: 10-16 business days
These are estimates, not guarantees. Actual delivery times may vary depending on your location and local carrier conditions.
Tracking
Every order includes tracking. You’ll receive your tracking number by email once your order ships. If tracking hasn’t updated within 7 business days, contact us and we’ll look into it.
Customs and duties
Orders shipped outside the United States may be subject to import duties and taxes, which are determined by your local customs authority. These charges are the responsibility of the buyer and are not included in the product price or shipping cost.
Lost or missing packages
If your order hasn’t arrived within the estimated delivery window and tracking shows no updates, contact us at info@restpod.co. We’ll work with the carrier to locate your package. If it can’t be found, we’ll send a replacement or issue a full refund.
Wrong address
Please make sure your shipping address is correct at checkout. We’re not responsible for orders shipped to incorrect addresses provided by the buyer. If a package is returned to us due to a wrong address, we’ll reship it at no extra cost.
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